Redesign online banking

Concept study for the redesign of the online banking system

of a German financial institution (05 / 2016 – 09 / 2017)

Responsibilities

  • Supporting the project management in initiation, budgeting as well as cost and resource planning and monitoring
  • Professional employee management on the part of the contractor
  • Modeling of exploratory prototypes for validation of intended designs, content, and functionalities
  • Derivation of recommendations for action based on heuristic evaluations and qualitative user studies, statistics, and surveys