Mobility portal

Development of a mobility portal as part of the customer loyalty strategy

for an automotive manufacturer listed in the DAX 30 (11 / 2011 – 06 / 2012)

Responsibilities

  • Detailed design of the information architecture taking into account existing interfaces to various third-party systems (CMS, CRM, as well as dealer and vehicle databases)
  • Detailed description of use cases from a system and user’s point of view
  • Creation and addition of user stories in close cooperation with product owners